Direct Line 07836 235 999
Office: 0208 150 6318
If you can already smell gas and/or think there could be a leak, you should call National Gas Emergency Service immediately on 0800 111 999* at any time of the day or night.
It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe:
- Get fresh air immediately; make sure you open all doors and windows to ventilate the area.
- Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, unless the meter is located in a basement or cellar or at the LPG bulk tank or storage vessels.
- Extinguish all naked flames and don’t smoke.
- Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas.
- Contact the National Gas Emergency service on 0800 111 999*
- If the attending emergency operative identifies an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe.
- If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide.
- Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.
*All calls are recorded and may be monitored.
For more information, please use the links provided just below. For South London, your gas network is provided by SGN.
What to do if you smell gas
Gas Services encompass a range of essential offerings related to the safe use of gas in residential settings. The services provided include: - Installation of gas heating systems, ensuring efficient home heating solutions. - Installation of gas cookers and hobs for reliable cooking options. - Detection and repair of gas leaks, critical for maintaining safety. - Gas testing and certification to ensure that systems meet safety standards. - Landlord gas safety inspections, which are mandatory to ensure tenant safety. - Homeowner gas safety inspections to verify the safe operation of domestic gas appliances. - Regular servicing of gas boilers to maintain optimal performance and efficiency. - Repairs for gas boilers, addressing issues and ensuring continued functionality. These services are vital for both safety and compliance with regulations pertaining to gas appliances in homes.
- Gas heating systems
- Gas cookers/Hobbs installations
- Gas leak detection and repairs
- Gas testing and certificates
- Landlord gas safety inspections
- Homeowner gas safety inspections
- Boiler servicing
- Gas boiler repairs
Gas Safety Week: Every check counts
I am proud to be supporting Gas Safety Week 2025, taking place 8th-14th September 2025.
Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. It is coordinated by Gas Safe Register, the official list of gas engineers who are legally allowed to work on gas.
Badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions, and carbon monoxide (CO) poisoning. CO is a highly poisonous gas that can kill quickly and without warning, as you cannot see it, taste it, or smell it.
By taking care of your gas appliances properly you are taking care of your home and your loved ones. No matter how big or small every check counts. Here is a guide to some simple checks that you can do at home:
Check that you’ve had an annual gas safety check. Gas appliances should be safety checked once a year and serviced regularly by a Gas Safe registered engineer. Tenants, make sure your landlord arranges this.
Check your engineer is Gas Safe registered. Always use a Gas Safe registered engineer and ensure they’re qualified for the work that needs doing via the Gas Safe Register website and the engineer’s ID card.
Check for warning signs that could indicate your gas appliances are not working correctly. Signs may include lazy yellow/orange flames instead of crisp blue ones, black marks on or around the appliance, a pilot light that keeps going out, too much condensation in the room, or error messages on the appliance’s control panel.
Check that vents or flues are not blocked. Vents and flues are there to ensure your gas appliances work safely. Blocking them could prevent this.
Check your knowledge. Remember the six main symptoms of carbon monoxide poisoning: headaches, dizziness, breathlessness, nausea, collapse, and loss of consciousness.
Check your carbon monoxide (CO) alarm. Regular testing ensures that alarms are operational and capable of alerting you to the presence of deadly CO. Also, check they are marked to standards EN50291 and still in date (if applicable).
Check before doing DIY. Before drilling or hammering, check that there is no risk of hitting a gas pipe. Never DIY on a gas appliance; if you suspect there is something wrong with your appliance or it is not working correctly, call a Gas Safe registered engineer. You can find one at GasSafeRegister.co.uk or call 0800 408 5500.
If you have a gas related problem, give me a call
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